Knowledge Base

Troubleshooting

Resolve connectivity, device, and register errors.

Troubleshooting

When using an excel file to bulk upload your menu, formatting errors can cause the system to reject the file.

Troubleshooting

If your cash drawer is not clicking or popping open, we have some easy-to-follow troubleshooting steps below to get it resolved for you!

Troubleshooting

The all-in-one talech Elo station integrates cash drawer, barcode scanner, and receipt printer for your iPad register.

Troubleshooting

Dynamo card reader is connected by headphone jack, and iDynamo connects via IPad sync port.

Troubleshooting

talech can be integrated with accounting software providers Paychex, Quickbooks Online, Gusto and Xero.

Troubleshooting

The Ingenico iPP320 may have difficulty with transactions due to connection issues, initial card reader settings, or a recent card reader update that didn’t install correctly.

Troubleshooting

Issue a refund for returned items without having to reimburse credit transactions or dispense cash using store credit.

Troubleshooting

The Lane 3000 may have difficulty with transactions due to connection issues, card reader settings, or a recent card reader update.

Troubleshooting

Bluetooth devices can experience connectivity issues, causing interruptions and delays during payment processing.