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Integrations Set Up and Troubleshooting

talech can be integrated with accounting software providers Paychex, Quickbooks Online, Gusto and Xero.

Troubleshooting FAQ

These guides cover talech Register and related POS equipment. Paytura is your merchant services partner; talech provides the register software and device support referenced in these articles.

talech can be integrated with accounting software providers Paychex, Quickbooks Online, Gusto and Xero. talech can also integrate with timekeeping software Homebase. To add these to your talech account, you must already have an account with one of these providers.

 

This article applies to the following:
 
Register Type
Region
  • USA
  • CA
  • EU
Tier
  • Mobile/Terminal
  • Starter
  • Standard
  • Premium
Business type
  • Restaurant
  • Retail
  • Service

 

Compatibility 

  • Gusto is available in the USA. 
  • Paychex is available in the USA.
  • QuickBooks Online is available in the USA.  
  • Xero is available in the USA, CA, and EU. 
  • Homebase is available in the USA. 

Set up integration

For Gusto, Paychex, QuickBooks and Xero

  1. Log in to talech.com. 
  2. Select Integrations
  3. Follow the setup guide below for the integration you are completing:

For Homebase

Follow the steps in this article: Homebase Setup.

Diagnosing Sync Errors 

On the application dashboard, select View error Logs to view details about the sync status between talech and your accounting service.  

Symptom 
Cause 
Resolution 
Invalid account type used error message. 
One or more of your selected accounts is not configured to accept payments 
Double check your Chart of Accounts and ensure that all accounts that have payments mapped to them are configured to accept payments.  
Sync is not working from talech to account app. 
Connection error 
Before starting, make sure you know all the correct settings to disconnect and reconnect your talech account to your accounting app. 
  1. Disconnect the integration from talech.com> Integrations > Delete Integration
  2. Log out of talech.com, then log back in again.  
  3. Set up the integration again.  
  4. If this reset does not work, contact talech support.  

 

Additional troubleshooting can be found in each of the setup guides linked above in the Set up integration section.




 


Need more help?

  • talech training & device support (24/7): 1-888-995-1998
  • Paytura merchant support (24/5): 1-855-4-PAYTURA or contact Paytura