Gift Cards on talech Mobile

6. Select Pay at the Register screen and complete the payment.  
7. Once the payment is successful and a receipt option is selected, the gift card activation automatically begins. 

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eGift card

1. From the Register, select Gift Card.

2. Select eGift Card > Select.

3. Select the Amount field and use the keypad to enter an amount to load onto the gift card.
4. Enter a Recipient Email that the customer would like to send the eGift card to.
5. Enter a Sender Name to identify who the eGift card is from.  
6. Enter a message to include with the eGift card email in the Gift Message field.
7. Select the blue checkmark (Android) or Go (iOS) when finished.
8. Select Add.  

9. Select Pay at the Register screen and complete the payment.

Once the payment is completed, the eGift card email is sent to the recipient email.

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Accept payment with a store issued gift card 

To accept a store issued gift card as payment, follow the steps below.  

1. After adding items to the cart, select Pay.
2. Select Gift Card as payment type.
3. Select Charge.

4. Select a tip option (if applicable) and then select Charge. 
5. Select an option to enter the gift card number.

• Enter Gift Card Code: Manually enter the gift card number.
• Swipe Card: Use a card reader to swipe the gift card. Note: A separate card reader device is required to use the Swipe Card option.
• Scan Barcode: Use your mobile device’s camera to scan the barcode.  

6. If the gift card balance has enough to cover the charge, a payment successful screen appears.

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Gift card does not have sufficient balance

If the gift card balance does not have enough to cover the charge, a message appears with an amount required for additional payment.

1. Click Continue Payment to process the remaining balance under a different payment method.

2. Select Select Receipt Option to send a receipt for the portion of the balance covered by the gift card.
3. Select a receipt option:

• Text
• Email
• No Receipt

4. Select Continue to next payment and process the remaining balance under a different payment method.

Note: Selecting Continue payment later will save the order if the customer does not have another payment method available at the time. The order remains in an “open” status for you to recall from the Orders screen when ready to process the remaining balance and close the order.

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Activation issues

After the customer pays for the gift card, it’s possible that the activation may fail due to a number being entered in error or a swipe or scan error. Follow these steps to try activation again. You’ll get two activation attempts before the application prompts you to contact our Support team.

1. Select Retry Activation.

3. Re-enter the gift card code. The code entered initially displays in the Previously Entered field so you can see whether a digit was entered incorrectly.

4. If the activation fails again for the second time, contact our Support team to help determine the issue.

• Chat: Go to help.talech.com and select Chat with an Expert in the bottom right.
• Email: support@talech.com
• Phone: 1.888.995.1998

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Not leveraging gift cards at this time for your business?   

No problem. Gift cards are included in your subscription, but you don’t have to use it as a payment type at checkout. The default payment type can be set to credit, cash, gift card, other or Tap to Pay (iPhone only). To check your default payment type, go the talech Mobile dashboard > Settings > Payments.  

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