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Tipping and Tip Adjustment

This article explains tip adjustments with different payment methods.

Payments & Tips FAQ

These guides cover talech Register and related POS equipment. Paytura is your merchant services partner; talech provides the register software and device support referenced in these articles.

This article explains tip adjustments with different payment methods.  

talech supports tipping with the following payment methods:   

  • Cash   

  • Credit   

  • Check, Gift, and Other   

Cash   

Cash tips collected by each server are declared upon clock-out. Upon clocking out, the app requests the amount of cash tips you have collected during the shift. This occurs when clocking out for lunch and at the end of your shift. 

 

talech register app clock out screen with prompt to enter total amount of tips collected for current shift 

  

Credit  

There are three different methods for accepting tips with Credit Cards:   

  1. Sign on Device   

  1. Sign on Paper   

 

Sign on Device   

If your register uses the Sign on Device workflow, your customers may choose from suggested tip amounts on screen when signing for their transaction. In these cases, tip adjustment is not necessary.  

  1. From the pay screen, select the Credit Card option.  

  2. Insert/Tap/Swipe the card payment.
     

    talech register app payment screen with credit option highlighted and manual card entry button available 

  3. The Tip Suggestion screen is displayed.  

  • A tipping option must be selected before the customer signs.  

  • Customers choose between No Tip, the Suggested % Amounts (configured in settings), or a Custom tip amount.  

           talech register app sign on device screen with tip options and clear signature and complete transaction buttons available 

 

  1. Select Complete Transaction to finish. No tip adjustments or entries are required.  
      

Sign on Paper   

  1. From the pay screen, select the Credit option.  

  1. Insert/Tap/Swipe the card payment.  

  1. A credit card receipt prints with suggested tip amounts.  

  1. Once the Merchant Copy receipt is collected with the tip amount written in, go to Orders > Closed > Select the order that requires a tip adjust > Select Add Tip.  

            talech register app displaying closed order with add tip button highlighted 

  

  1. Enter in the tip amount specified on the Merchant Copy receipt   

           talech register app closed order add tip amount overlay with tip input field highlighted 

  

 

  1. Select Submit Tip.  

Alternatively, enter all tips at the end of a shift (Up to 15 allowed at a time). See the steps below to batch edit:   

  1. Go to Dashboard > Tip Adjust.  

  1. If you do not have Settlement permissions enabled, go to Dashboard > Back Office > Settlement.  

  1. Select Adjust Tips and enter in the tip amounts that correspond with each receipt number.  

talech register app back office tip settlement screen with adjust tips button highlighted  

  1. When you are finished entering your tips, select Done in the upper right corner.  

talech register app adjust tips screen showing a list of closed orders from the current shift and tip input field for each order and done button highlighted  

  

Check, Gift, and Other   

When an overpayment is taken (the amount tendered is more than the order total), the app prompts you to decide what should be done with the excess amount.  

  1. From the pay screen, select the payment type you are taking; check, gift, or other.  

  1. Enter the amount in the Tender Amount.  

  1. When accepting an overpayment, you are prompted to select either Apply as Tip or Issue Cash Back to record what was done with excess amount.  

talech register app overpayment overlay with options to apply overpayment apply as tip or issue cash back 

 

 
 

Need more help?

  • talech training & device support (24/7): 1-888-995-1998
  • Paytura merchant support (24/5): 1-855-4-PAYTURA or contact Paytura

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