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Set up your printer in talech

Before beginning, please make sure that you have the following: You have completed the setup of your respective Printer.

Hardware & Printers FAQ

These guides cover talech Register and related POS equipment. Paytura is your merchant services partner; talech provides the register software and device support referenced in these articles.

Before beginning, please make sure that you have the following: 

  • You have completed the setup of your respective Printer.
  • You have the required level of access, Manager or Admin, to access the Settings in the talech Register.

In this article

  1. Add a printer to the talech Register

  2. Manually add a printer to the talech Register

  3. Add a USB printer to talech Register

  4. Additional Printer settings in talech

  5. Moby Ethernet Printer

  6. Assign Categories to a Printer

  7. Print Individual Items

  8. Related Articles

Add a printer to the talech Register

  1. Log in to the talech App.
  2. Select Dashboard in the top right-hand corner.
  3. Next select Back Office.
  4. Select Settings.
  5. Along the left-hand side, select Printers.
  6. You will be presented with another screen to select Auto Detect.

 

Printer settings on register.

The printer should appear with an IP address, for an ethernet-connected printer, or with a name preceded with BT for Bluetooth-connected printers.

Note: Bluetooth printers are currently only supported with a talech Register operating from an iPad. They cannot be used with any android device.

If there are Printers listed in the Printers section, you will see a message that will either say, Available or Not Available, depending on whether or not the Talech Register can communicate with the Printer.

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Manually add a printer to the talech Register

Auto-detect can take up to several minutes depending on the number of printers and configuration of your network. You can also tap the '+' button in the top right corner to add a printer manually.

Select the correct printer model from the list provided. If you have selected a network printer, you will then be able to enter the IP address of the printer.

New printer settings on register.

If you do not know the IP address of the printer you can find it in the setup article of the printer.

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Add a USB printer to talech Register

If you are using the Star Micronics mC-Print3 with USB connection to the talech Register or are using a wired connection directly to your iOS device, you don't need to auto-detect or manually add the printer in the register application. Follow the instructions in Star Micronics mC-Print3 Set Up to connect your receipt printer to the talech Register or iOS device. 

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Additional Printer settings in talech

Now that your printer is connected to talech, you can change settings on each individual printer based on what they will be used for.


 

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Changing a printer's name in talech

  1. Select the printer on the right-hand side of the screen. You will be presented with a pop-up window with information for the printer.
  2. Select the Name, erase the information already in the field and enter an applicable name for example 'Coffee Dock' or 'Dessert Station'.
  3. Once a new name has been entered you can then select Save to complete the change.

Selecting a printer to print Receipts

  1. Select the Customer Receipt printer option at the top of the screen on the right-hand side. You will then be presented with a list of all printer names that are currently set up with your system. 
  2. Select the printer name from the list and a checkmark will appear beside it. Once the check mark appears, the selection is automatically saved.
  3. Select the back button at the top of the screen to return to the printer's setup screen.
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Moby Ethernet Printer

Before completing these steps your Moby must be set up, for that you can follow the link: Moby C150 Setup

  1. Connect to your network.

Wi-Fi:
Go to the Moby Settings > Tap on Network and Internet > Tap on Wi-Fi and Toggle it on. Select your network and enter your password.
Ethernet:
Pull down the settings menu from the top to tap on Wi-Fi Icon to Disable Wi-Fi. Go to Moby Settings > Tap on Network and Internet > Tap on Ethernet > Toggle Ethernet Connection on.

  1. Install the register app. This cannot be done from the google play store - it has to be downloaded via Chrome, depending on the processor you will have to download the app from different locations. 

(IMS Gateway) https://bit.ly/2BgbHLZ  
(Elavon) download.talech.com/moby

  1. Ensure all permissions are approved and confirmed. Test hardware to ensure connections are successful.
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Assign Categories to a Printer

You can learn more about this here Printer Settings FAQ

 

Print individual items

  1. Login as an Admin and go to Dashboard > Back Office > Settings.
  2. Tap Printers and select the printer you wish to use.
  3. Select Advanced Settings under Order Ticket Printing. 

New printer advanced settings

  1. Select Print Items Individually.

Order ticket printing settings.

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Need more help?

  • talech training & device support (24/7): 1-888-995-1998
  • Paytura merchant support (24/5): 1-855-4-PAYTURA or contact Paytura