These guides cover talech Register and related POS equipment. Paytura is your merchant services partner; talech provides the register software and device support referenced in these articles.
- Log in to talech.com and select Invoices.
- Select the All Statuses dropdown and select Completed.
- Select a completed invoice to open the details.
- Select the ellipsis […] in the top right corner and select Refund.
- Select the type of refund to issue.
- Return & refund: This returns item(s) back to the inventory and the customer receives a payment refund for the item(s) returned. If you return all items on the invoice, it will be cancelled.
- Refund only: The customer receives a refund in the payment method used. The invoice’s status changes to Outstanding.
- Review the refund details on the next screen. Select the Refund button if ready to process the refund.
Need more help?
- talech training & device support (24/7): 1-888-995-1998
- Paytura merchant support (24/5): 1-855-4-PAYTURA or contact Paytura