Sell Gift Cards on talech Terminal

These guides cover talech Register and related POS equipment. Paytura is your merchant services partner; talech provides the register software and device support referenced in these articles.

talech Terminal allows you to sell your own store issued gift cards (e-gift or physical) as well as enable customers to pay with your store issued gift cards (e-gift or physical).   

This article will outline the process selling gift cards.  This article applies to the following:
 

In this article 

• Things to note about gift cards on talech Terminal  
• Sell gift cards  
  • Physical gift card  
  • eGift card  
• Activation issues  
• Not leveraging gift cards at this time or for your business?   

Things to note about gift cards on talech Terminal 

The following features are currently not available on talech Terminal: 

• Checking the balance of a gift card independent of a transaction. You can only see the remaining balance on the payment confirmation screen after you process a transaction using a gift card. 
• Adding or increasing the amount on a gift card. Refunding a transaction that was processed using a gift card will be refunded either in cash or credit.  

Refer to Check the Balance or Reload a Gift Card Online and In Store for instructions on how to check the balance or add an amount to a gift card using talech Register or the microsite (if these are being utilized by your business).  

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Sell gift cards 

Physical gift card 

To sell your own store issued physical gift cards, you need to have ordered, received, and uploaded them to your store. If you need to complete this process still, refer to this article: Order Physical Gift Cards.    

1. From Register>Menu, select Gift Card. 

   

2. Select Physical Gift Card > Select.  

 

3. Select an option to enter the gift card number.  

• Enter Number: Manually enter the gift card number.  
• Swipe Card: Use a card reader to swipe the gift card.
• Scan Barcode: Use your Terminal device’s camera to scan the barcode.  

 

4. Select the Enter Amount field and use the keypad to enter an amount to load onto the gift card.  
5. Select Add.  

 

6. Select Pay at the Register screen and complete the payment.  

 

7. Once the payment is successful and a receipt option is selected, the gift card activation automatically begins.  

 

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e-gift card 

1. From Register>Menu, select Gift Card.

  

2. Select eGift Card > Select.  

 

3. Select the Amount field and use the keypad to enter an amount to load onto the gift card. 
4. Enter a Recipient Email that the customer would like to send the eGift card to.  
5. Enter a Sender Name to identify who the eGift card is from.   
6. Enter a message to include with the eGift card email in the Gift Message field.  
7. Select Add.  

 

8. Select Pay at the Register screen and complete the payment.  

 

Once the payment is completed, the eGift card email is sent to the recipient email.  
 

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Activation issues 

After the customer pays for the gift card, it’s possible that the activation may fail due to a number being entered in error or a swipe or scan error. Follow these steps to try activation again. You’ll get two activation attempts before the application prompts you to contact our Support team.  

1. Select Try Again.  

 

2. Select Next.  

 

3. Re-enter the gift card code. The code entered initially displays in the Previously Entered field so you can see whether a digit was entered incorrectly.

 

4. If the activation fails again for the second time, contact our Support team to help determine the issue.  

• Chat: Go to help.talech.com and select Chat with an Expert in the bottom right.  
• Email: support@talech.com 
• Phone: 1.888.995.1998 

 

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Not leveraging gift cards at this time or for your business?  

No problem. Gift cards are included in your subscription, but you don’t have to use it as a payment type at checkout. The default payment type can be set to credit, cash, gift card, or other. To check your default payment type, go the talech Terminal dashboard > Settings > Payments.   

 

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Need more help?

• talech training & device support (24/7): 1-888-995-1998
• Paytura merchant support (24/5): 1-855-4-PAYTURA or contact Paytura