These guides cover talech Register and related POS equipment. Paytura is your merchant services partner; talech provides the register software and device support referenced in these articles.
We recommend applying updates outside of business hours to allow you time to address any concerns or issues that could slow down or affect your business.
This update addresses issues with the display panel showing prices and the printer or cash drawer becoming unresponsive.
In this article
- Before update
- Update the firmware
Before update
| Warning! Before you attempt to update the Elo Paypoint, ensure you have done the following: |
- Disconnect the Elo station power and reconnect it.
- Close any apps in the background on the iPad. Read this article to force close all apps
- Ensure you are running the latest version of the talech Register Application. For information on updating your app, please see the help article Installing Apps on iPad.
Update the firmware
- Tap on Dashboard > Back Office > Help > Elo Paypoint > Update.
- The update may take a few minutes to complete. Once completed the Elo Firmware Version should be: 000.009.011.
- Once the firmware update is complete.
- Disconnect the Elo station power and reconnect it.
- You can verify this by opening the iOS Settings application. Navigate to About > Elo Paypoint Dock, the Firmware Version is displayed near the bottom of the screen.
Need more help?
- talech training & device support (24/7): 1-888-995-1998
- Paytura merchant support (24/5): 1-855-4-PAYTURA or contact Paytura