To close your merchant account, contact Paytura at 1-855-4-PAYTURA or Paytura support and provide your Merchant ID (MID).
At that time we can initiate account closure and arrange a return box for any rented equipment. To ensure a smooth transition:
- Confirm you receive the closure confirmation email
- Return all rented equipment — partial steps (only returning equipment, or asking about closure without completing it) may leave the MID active and billing may continue
Elavon general customer service (24/7): 1-800-725-1243