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I think my account has experienced fraud. What do I do?

Report suspected fraud and deactivate equipment if needed.

Support FAQ

If you suspect fraudulent activity on your merchant account, contact Paytura immediately at 1-855-4-PAYTURA or nharman@paytura.ai so we can review transaction details and escalate for resolution.

We can also help you deactivate equipment if needed. For tips on preventing and spotting potential fraud risks, review resources in Payments Insider.