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Online Ordering Settings

You can set up your online ordering preferences on talech.com or in talech Register.

Orders & Menu FAQ

These guides cover talech Register and related POS equipment. Paytura is your merchant services partner; talech provides the register software and device support referenced in these articles.

You can set up your online ordering preferences on talech.com or in talech Register. This article will guide you through the setup process and explain each setting in-depth for your customized online ordering experience. 

In this Article 

Online ordering settings

General settings

Store hours

Order notifications

Out of stock and low stock settings

Prep time estimate

Online order types

Website settings

Website status

Menu categories

Banner announcement

Background image

Promote

Policies

talech Register settings

Online Ordering Settings   

Log into talech.com and navigate to Website > Online Ordering.  

Each section below relates to each section of the online ordering settings page. You’ll find a description of the settings for each section to learn how to customize your online ordering site. 

General Settings 

Setting   
Description   
Enable Online Ordering   
Enables or disables the online ordering feature of your microsite.   
Automatically accept online orders 
When enabled, online orders will not require store approval. The store will still need to send the order to the kitchen (if equipped with kitchen printers).   

 

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Store Hours 

These are your business hours/store hours/hours of operation. The hours listed here are the same as the hours listed in Settings > Business Information. These are the times your customers will be able to place an order from your online website.  

You can edit the hours by selecting Edit. Modify the hours for any day of the week and select Apply.  


Online ordering general settings   

   

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Order Notifications 

To receive a notification when a new online order is placed, select one of the options for receiving notification.

  

Setting   Description   
None No notification is sent.  
Email Provide an email address to receive notification via email.  
Text (SMS) Provide a phone number to receive notification via text message.  

Out of stock and low stock settings

Toggle this on to limit customer purchases based on your available stock. Customer’s will not be able to add products to the cart that are out of stock or add more to the cart than what is currently available in your inventory.

Once enabled, you can also toggle on Show a “Low Stock” label for products with low inventory. This displays a “low stock” label on the product when inventory reaches the Alert Quantity threshold set in the product details. See the article Set Up Inventory Alerts for more information.

 

online ordering settings showing out of stock and low stock settings

 

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Prep Time Estimate 

These times are used to provide customers with an estimate for when their order will be ready.  

 

Setting   Description   
Prep Time RangeSet the minimum and maximum prep times for when an online order is expected to be ready. 
Adjust prep time estimate based on number of active orders 

This setting auto-adjusts the order ready time based on the average prep time and number of open orders.  

  • Provide your average prep time in the Average Prep Time field.  
  • Provide a number for the Maximum # of Orders. Once this number is exceeded, new online orders will not be accepted until the maximum number of orders falls below this number.  


Online ordering prep time section    

 

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Online Order Types 

This section allows you to select which of your order types you want to appear on your online ordering website for your customer to select.  

To enable an order type: Toggle the order type to the On position and then set the payment options and order amount limits.  

To disable an order type: Toggle the order type to the Off position.  

 

Note: Delivery is available for restaurant and retail businesses only. Delivery orders placed through third‑party services like DoorDash, Uber Eats, or Grubhub do not automatically connect to talech. If you use a third‑party delivery service, you’ll need to manually enter those orders into the talech Register.

 

Setting   Description   
Payment Options
Set the accepted payment channels the customer can use to pay for orders placed online. Options include: 
  • Pay Online 
  • Pay In Store 
  • Pay Online, Pay In Store 
Order Amount Limits 
Set a required minimum order amount for customers to qualify to place an online order in the Order Minimum field.  Set a maximum amount per online order in the Order Maximum field to limit orders placed online to a specific amount of money.  
Delivery Area (Delivery order type only)
Set a delivery radius for your customers who want to place an order for delivery. Customers located outside this distance won’t be able to place a delivery order. 
Note: Delivery area settings only apply to your online ordering site. Third‑party delivery platforms like DoorDash and Uber Eats manage their own delivery ranges independently.


Online ordering order type section   

 

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Website Settings 

Log in to talech.com and navigate to Website > Website Settings.  

Each section below relates to each section of the Website Settings page. You’ll find a description of the settings for each section to learn how to customize your Website.   

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Website Status

This gives you a quick overview of your website and related features.  

 

Setting   Description   
Website URL This is the URL for your online ordering website. You can copy and paste this URL wherever you’d like to share/promote your website. You can also click the link to open your website.  
Online Ordering Shows the current status of your online ordering site. Enabled means it’s on and available. Disabled means its off and not available. You can change the status in Website > Online Ordering.  
Digital Gift Cards Show whether you have digital gift card purchases from your online ordering website enabled or disabled. You can change the status in Website > Digital Gift Cards.   
Banner Announcement Shows whether you have the banner announcement enabled or not. Scroll down on this page to the Banner Announcement section to enable this banner for your online ordering website.  

 

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Menu Categories 

Select which categories appear on your online ordering website. If enabled, all the products within the category are available to be added to an online order.  


Website settings   

 

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Banner Announcement 

To add a notification to the top of your online ordering website, enable the banner announcement.  

 

Setting   Description   
Enable banner announcement Toggle’s the banner notification on or off.  
Banner Header Enter text here to put a header/title at the top of the notification.  
Banner Message Enter the main notification text here that will appear in the banner.  
Preview Banner Select this button to preview what your banner message will look like.  


Banner announcement settings   

 

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Background Image 

To add an image to the top of your online ordering website, upload an image here.  

  1. Select Upload Image.  
  2. Use the editing tool to crop, resize or rotate the image.  
  3. Select Apply.  

You can edit or replace the image again at any time.  


Background image settings   

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Promote

This section features a 2D code you can share or download and an HTML website link that can be put into the HTML code of another website to promote your business.  

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Policies

Log in to talech.com and navigate to Website > Policies. From here you can add your own privacy policy, terms and conditions, and a refund policy.

Each policy option is a tab across the top. There is an open text field where type your custom policy text and a toggle to display the policy on your website on or off.

Once done making changes, make sure to click Save.

 

Policies customization page.

 

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talech Register settings  

The following settings are found in talech register by going to Dashboard > Back Office > Settings and selecting Online Orders from the left column.  

 

The online orders settings in register 

 

Setting  Description  
Online Ordering   Enables or disables the online ordering feature of your microsite.   
 New Online Orders Alert   Options are:   
  • None: No visual or audio notification will be indicated in talech register   
  • Notification: A large green notification bubble will appear in the PIN (Personal Identification Number) and Dashboard Screen. A red notification bubble will appear next to Orders in talech Register and next to Online from the Orders screen 
  • Alert & Sound: In addition to the same options as Notification, a pop up appears on the Register with accompanying alert tone. It will continue to sound until you select OK on the popup.  
  • Notification & Sound: In addition to the same options as Notification, a tone accompanies a new online order on the Register device.  
New Orders   Options are:   
  • Manually Approve: You will need to manually view and approve/send orders from the Orders tab of talech Register. 
  • Auto Approve: The orders will be approved automatically upon being received. (You will still need to manually send the order to the kitchen).  
  • Auto-send to kitchen: Will automatically approve a new order and send it to the kitchen (this works on 2-minute intervals). 
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Need more help?

  • talech training & device support (24/7): 1-888-995-1998
  • Paytura merchant support (24/5): 1-855-4-PAYTURA or contact Paytura